Terms of Service
For Commercial/Freelance work, there will be a separate terms of service document and contract which I will be discussing, sending and signing with you if we agree to work with each other. All prices shown are base costs that may increase depending on what you are requesting. Please refer to the guidelines below to see what will incur extra costs, or just shoot me an email for an estimate! Terms of Service for Personal Use commissions: Please note that when you commission me, you are agreeing to the following terms: -Payment to be taken once the sketch has been approved. If you decide to cancel the commission after the sketch has been sent, you will still have to pay a cancellation fee for the lost time and work that was already completed. The cancellation fee after just the sketch has been sent will be 20% of the commission price quoted. -You will receive a sketch proof, which will be the time to request alterations; after the sketch has been approved, no major alterations can be made. You may request reasonable minor alterations throughout the process, with a maximum of (1) minor alteration after the piece has been completed and within 10 days of it being sent to you in the finished state. If I feel you are requesting an unreasonable amount of revisions during the commission, I will decline further adjustments as per the policy. -No refunds once art has been started and/or completed. You may cancel commissions, but if the art has already been started, you will still be charged for the amount of work already completed based on an hourly rate or % of commission completed. -Generally, I aim to complete the illustration within 30 days of the date of payment, unless I have discussed an agreed upon deadline with you. If I take an exceptionally long time to complete your commission, you may request a partial refund on late completion, of which I will decide the amount to be refunded. If the work has not been started within the agreed upon time, I will offer a cancellation; I always aim to keep the client in the loop on the estimated completion time. Large custom illustrations works do not come under this, and will take as long as required to complete depending on complexity; a time frame will be agreed with you. Please note: If you do not have suitable visual references on hand, there will be a £20 character design fee added on top of the price. This includes commissions that only provide written or moodboard references. HeroForge mini or Game screenshots/images are fine, and count as references! I will not accept just written descriptions. If you have a character design idea but no existing artwork of them, please use a moodboard with clear ideas demonstrated - I recommend using PureRef so that you can send me the board files. I am happy to make up to (2) revisions for the character's design during the sketch approval phase; after this, the design will go forward as is, or you may cancel but still be charged the cancellation fee + the character design fee. I will not accept AI 'art' as references. There is also an extra £30 detail fee if your character's outfit, armour or prop/weapon is extremely time-consuming (for example, certain FFXIV or Dark Souls armour). There may be further fees if you also request extra details not included in the base price (extra props, backgrounds, etc). I will confirm with you beforehand if you are okay with me simplifying the outfit, or if you accept the extra charge. All extra charges will be confirmed with you before invoicing. Artwork may be used in future examples and on my portfolio, as well as being posted to my social media, but you will retain ownership of your character/subject and be free to share and use the image for private, non commercial-use; as long as you credit me where you can. Please credit me @alphavanilla. For a detailed list of use permissions, please see the end of my terms of service. You MAY NOT use any commission or artwork by me for NFT, or any tokenised or resell purposes, as this is art theft. You MAY NOT use my art for any AI purposes as this is art theft. This includes any use of feeding it into machine learning or AI databases, or using any kind of AI, machine learning or derivative to edit the artwork. You may not share or post the sketch/work-in-progress image(s) shown throughout production publicly (between friends privately is okay though!). Failure to do so on any of these will result in either order cancellations with no refund, and/or blacklisted from future commissions. I’m best at drawing FFXIV and D&D characters! I do love drawing all manners of things though, so please feel free to request things outside of these areas! ALL INVOICE PAYMENTS THROUGH PAYPAL. I will not accept any other payment method. Things I won’t draw: - NSFW/Pornographic material - Anything that could be perceived as hateful or offensive - Complex Mecha/Machinery - Extremely complex clothing. (Detail will be reduced dependant on time consumption) There are probably other specific things that I will make sure to mention if I take issue with it during initial request/reference submitting! This is why it is important to provide references early on. What is the extent I can use a Personal Use commission for? You have permissions to use the commission in the following ways: - You may use the artwork as your profile picture, avatar or profile image on any social media or app you have. Please try to credit me when you can! - You may have the artwork printed for personal use (e.g. decorating your own living space.) You may NOT print multiple copies intended for sale or distribution of any kind. Please ask for permission for non-profit distribution queries. Please leave my watermark on the artwork. If I find any of my personal use commission artwork being used for commercial purposes, I will take action. - You may use the artwork as desktop wallpapers, phone backgrounds etc. - You may use the artwork as reference material in a library of character images for your character; e.g. if you have a refsheet or profile page for your character, you may include artwork you have bought as a point of reference to help display your character. You DO NOT have permission to use the commission in the following ways: - You may not redistribute the artwork in other formats; no stickers, prints, keychains, t-shirts etc intended for distribution may be created of the artwork as this would be a commercial use, even if you are distributing it for free. If you wish to ask permission, you may approach me about it and I will decide if I will waiver a commercial use fee or not depending on the purpose. This includes using the artwork for PNGtuber/VTuber uses unless the commission slot states it is for PNGtuber use - please ask for my permission before using the commissioned piece so we can discuss how you can credit me, unless you plan to pay a commercial fee to use it. If I find artwork being used in these ways without permission I will take action. - You may not remove the watermark or repost the artwork without given credit to me (alphavanilla). - You may not claim to have drawn the artwork. This is art theft and I will take action if you do so. - You may not edit the artwork unless you have my written permission to do so. This includes editing or altering the image in editing software or using the artwork in a collage or other pieces. - You may not resell the artwork to other parties. This includes if you sell your character design as an adoptable - you CANNOT include any artwork I have created for you of your character in the sale; they must approach me and ask permission to transfer the commission rights to them, in which I may charge a fee for. This is art theft and I will take action if you do so without permission. - You may not tokenise or attach NFTs to any artwork I create for you. This is art theft and I will take action if you do so. If you're unsure about any other uses you have in mind, please contact me and ask permission. If I find my artwork being used in a way I am not happy with, I will not accept pleading ignorance as an excuse, and will take action as I see fit. I take art theft extremely seriously and will not tolerate any instance of it. Wait List information: At times, I may open a waitlist if all slots for a month are taken, and commissions are closed. These slots will be for those who wish to reserve slots in the next month's commission wave. The commissions will not be started until the designated month they are on wait for. For example, if all of February's slots are filled, but there are March wait list slots open, you may reserve a slot for March; this will then be treated as a March slot once March rolls around. Think of it as booking a month in advance! I will not negotiate with hagglers. All of my prices are a fixed base rate, with time-consuming details possibly adding more to the price. Hagglers will be blacklisted. |
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